Referral program terms and conditions

The following terms and conditions govern your participation in the Verlo Mattress Referral Program, which we’ll refer to as “Program.” The Program is run by Verlo Mattress and its holding company, FWR LLC.

The term “Advocate” below refers to you, our current Verlo Mattress guest or promoter (should this be influencer?), and the person whom you referred is defined as “Friend.” To be eligible for a reward, you, as an Advocate, must agree to be bound by the rules described below.

  1. Definitions:
    1. Advocate: A Verlo Mattress guest or promoter whose contact information, including name, address and email (required), is in Verlo’s database.
    2. Friend: A person who has not purchased from Verlo Mattress previously, and has been referred to Verlo Mattress by an Advocate participating in the Program. Eligible Referral: A Referred Friend is a participant and qualifies as an Eligible Referral if all of the following conditions are met:
      1. Referred Friend’s purchase is more than $100, includes a mattress and the sale has been finalized
      2. Referred Friend provides the Advocate’s (that’s you) name or e-mail address that can be located in Verlo’s database.
      3. Referred Friend was not referred to Verlo Mattress at an earlier date by any other Advocate.
      4. Advocate must have opted in to Verlo’s Program. An e-mail with a link to opt into the Program will be sent to each current Verlo guest.
      5. Advocate must be in good standing in the Program.
      6. Neither Referred Friend nor Advocate can be employed by Verlo Mattress.
      7. Referred Friend can’t have the same IP address as the Advocate.
      8. Advocate must no willingly create fraudulent Friend referrals.
      9. Referred Friend must not willingly create fraudulent Advocate referrals.
      10. Both Referred Friend and Advocate must have an e-mail address, and agree to allow Verlo Mattress to communicate via that address.
  2. Referral Reward:  A Visa® Gift Card
  3. Overview of Program
    1. Current guests or promoters will receive a call or an invitation to participate in the Verlo Mattress Program. At such time, an e-mail will be sent with a link to opt in to the Verlo Mattress Referral Program. 
    2. Clicking the link takes the Advocate to a web page, where the Advocate fills out a form, entering their name and e-mail, and checking the opt-in box. Advocate then  submits form.
    3. When Referred Friend visits one of the participating Verlo Mattress locations, the Comfort Coach will ask the Referred Friend for the Advocates name, phone, address and/or email address. Comfort Coach then verifies the supplied information using Verlo’s database. If the Referred Friend is a new customer and has not purchased from Verlo Mattress previously, the Referred Friend’s/Guest record is linked to the Advocate’s record.
  4. Program Terms and Conditions
  5. To be an eligible participant in the Program, you must meet either of the following conditions:
    1. Advocate must be a promoter (no purchase required), current guest, or past guest who has purchased from Verlo Mattress.
    1. Referred Friend is deemed an Eligible Referral by Verlo Mattress.
  6. If you meet either of the conditions above, you’ll receive a Visa® Card (which is referred to as the “Referral Reward”). Obviously, no Reward will be given for referrals that aren’t Eligible Referrals.
  7. You may not participate in the Program where doing so would be prohibited by any applicable laws or regulations. You must be eighteen (18) years or older and a resident of the fifty (50) United States, including D.C., in order to participate in the Program.
  8. If eligible, the Advocate will receive a Visa® Gift Card and the Referred Friend will receive $50 off their purchase of $100 or more on a mattress. This program is not available outside of the Continental U.S.  Only one $50 Discount allowed per Referred Friend.
  9. Advocates may only receive one (1) $50 Visa® Gift Card per Eligible Referral. 
  10. This offer does not apply to multiple purchases; only one discount per purchase. 
  11. Advocates may only receive one (1) $50 Visa® Card for each Friend referral
  12. Referred Friend may only be referred by one Advocate.
  13. The value of the Reward will be equal to:
    1. US$50 if the Eligible Referred Friend purchases a mattress.
  14. Participating Advocate will receive one Reward for each Referred Friend’s eligible purchase.  
  15. You may be required to complete a W9 tax form and furnish your social security number, and may be issued an IRS Form 1099 for the toal value of the Rewards you have earned, if you earn Rewards worth six hundred dollars ($600) or more in a calendar year. This only applies if the participating Advocate file taxes in the U.S.
  16. If you receive a Referral Reward, you (Advocate) are responsible for all applicable taxes and fees resulting from it. By participating in the Program, you release Verlo Mattress and their agents from all liability, including, without limitation, with respect to the Reward. Verlo Mattress reserves the right to suspend you as Participant from the Program at any time, and reserves the right to cancel, modify or suspend the Program at any time.
  17. Please note that if you are a Referred Friend or Advocate, the name you used to create your Verlo Mattress profile may only be linked one time. 
  18. By taking part you agree:
    1. to comply with all applicable commercial and public anti-bribery laws.
    1. You must create and distribute any e-mail, social media or other communication providing a referral invitation in a personal, non-commercial manner that is appropriate and customary for communications with friends and family members. Bulk e-mail distribution, distribution to strangers or any other promotion of your personal referral link that would constitute or appear to constitute unsolicited commercial e-mail or spam under any applicable law or regulation, and any conduct that Company determines, in its sole discretion, constitutes fraud or attempted fraud, is expressly prohibited and will be grounds for immediate termination and disqualification from the Program, forfeiture of any Rewards accrued, cancellation and forfeiture of any Rewards that have been paid.
    1. not to engage in any activity that may be considered fraudulent or invasive or that may be considered spamming.
  19. Verlo Mattress reserves the right to change these terms and conditions at any time without notice.
  20. *Visa® Gift Card is not a sponsor of this program. Except as required by law, Visa® Gift Cards cannot be transferred for value or redeemed for cash. Visa® Gift Cards may be used only for purchases of eligible goods. 
  21. Advocates will receive a Visa® Reward Card from their locally owned and operated Verlo Mattress, which is a Gift Card that can be used everywhere Visa® debit cards are accepted: online, by phone or mail.
  22. Verlo Mattress will be using USPS to deliver Visa® Gift Card.
  23. Verlo Mattress is not held liable for lost, stolen or undelivered gift cards.
  24.  Participant’s personal information: To learn how Verlo Mattress will use personal information collected, please visit
  25. Participation in this program constitutes each participant’s full and unconditional agreement to the Program’s terms and conditions (rules) and representation that participant meets the eligibility requirements set out in the rules.
  26.  Receiving notifications and digital information:  By opting in to this Program, participants agree to receive email messages to the email account associated with his/her account and push notification messages from Verlo Mattress.
  27.  This program begins on Wednesday, May 17, 2017, and will continue until Verlo Mattress announces its termination, which it may do at any time, with or without notice to participants. Verlo Mattress also reserves the right to suspend or modify the Program, at its discretion, at any time with or without notice. Termination, modification or suspension may affect a participant’s ability to redeem or take advantage of the discount or receive their $50 Visa Gift Card.
  28.  A participant’s continued participation in the Program constitutes his or her acceptance of any changes to these rules.
  29.  Verlo Mattress reserves the right to suspend or discontinue the eligibility of any person who uses, or, in the case of suspension, is suspected of using, the Program in a manner inconsistent with the rules or federal or state laws, statutes or ordinances. In addition to suspension or discontinuance of the Program eligibility, Verlo Mattress shall have the right to take appropriate administrative and/or legal action, including criminal prosecution, as it deems necessary in its sole discretion.
  30.  All questions or disputes regarding eligibility for the Program, the availability of items, or a participant’s compliance with these rules will be resolved by Verlo Mattress in its sole discretion.
  31.  Verlo Mattress is not responsible for any incorrect or inaccurate information supplied by participants while participating in the Program.
  32.  The Program is subject to all applicable laws and regulations.