What size sleep sets do you offer?
Can you make me a mattress for my antique bed?
Can you build a mattress that will fit my waterbed frame?
Can I purchase a mattress only?
Why should I buy a mattress and a box spring at the same time?
What does Verlo Mattress Factory Stores' warranty cover?
I moved away from my original place of purchase and I have a service issue. What should I do?
Do you offer shipping to areas where there isn't a Verlo? What are the shipping costs?
What is the standard delivery time frame for a Verlo mattress?

What size sleep sets do you offer?

Verlo Mattress Factory Stores offers sleep sets in the following sizes:

Standard Sizes

• King - 76" x 80"
• Queen - 60" x 80"
• Full - 54" x 74"
• Twin - 38" x 74"

Specialty Sizes

• California King - 72" x 84"
• California Queen - 60" x 84"
• Full Extra Long - 54" x 79"
• Three Quarter - 48" x 74"
• Twin Extra Long - 38" x 80"

Waterbed Replacements

• King WR - 70" x 82"
• Queen WR - 58" x 82"
• Super Single WR - 47" x 82"

These are approximate finished sizes (+/- 1") as provided by the International Sleep Products Association.

If you're looking for a new sleep set for an adjustable bed, boat, RV, antique bed, heart-shaped bed, or round bed, Verlo Mattress Factory Stores can custom-build any size and shape just for you! Specialty-size mattresses can typically be assembled an d delivered to you in less than two weeks. Contact your local Craftsman for details.
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Can you make me a mattress for my antique bed?

Yes. Verlo Mattress Factory Stores can custom-build a sleep set for you in any size or shape. For antique beds, we recommend you measure the width and the length of the inside of the bed frame prior to speaking with a local Craftsman. Alternatively, o ur Craftsman can measure the antique bed for you. Specialty-size mattresses can typically be assembled and delivered to you in less than two weeks. Contact your local Craftsman for details.
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I want to replace my waterbed with a new mattress. Can you build a mattress that will fit my waterbed frame?

Yes. Verlo Mattress Factory Stores offers waterbed replacements in the following sizes:

• King WR - 70" x 82"
• Queen WR - 58" x 82"
• Super Single WR - 47" x 82"

If you have a waterbed with another frame size, our Craftsman can custom-build a mattress for you. Specialty-size mattresses can typically be assembled and delivered to you in less than two weeks. Contact your local Craftsman for details.
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Can I purchase a mattress only?

Yes, you can purchase a mattress only. However, your mattress is only as good as the support beneath it. We recommend purchasing a mattress and a box spring at the same time in order to receive the best comfort and support.
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Why should I buy a mattress and a box spring at the same time?

A mattress and a box spring are designed to work together. The box spring acts as a shock absorber, providing you with the comfort and support needed for a good night's sleep. We recommend purchasing a new mattress and box spring at the same time in o rder to receive the best comfort and support.
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What does Verlo Mattress Factory Stores' warranty cover?

Verlo Mattress Factory Stores guarantees all sleep set purchases from defects in workmanship and materials on a 100% non-prorated basis. Should service be needed, your mattress or box spring will be repaired or replaced (at Verlo Mattress Factory Stores' discretion), exclusive of transportation, shipping or delivery charges.

Please Note: Should service be needed, your mattress or foundation will be repaired or replaced at the discretion of Verlo Mattress Factory Stores. You will be responsible for any transportation or shipping charges associated with service. The length of guarantee varies from model to model. All queen and king sets require the use of a center floor support.
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I moved away from my original place of purchase and I have a service issue. What should I do?

In the event your mattress or box spring needs servicing, please contact the Verlo Mattress Factory Stores location at which it was originally purchased. However, if the original location cannot be reached, please contact our corporate office for assistance.
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Do you offer shipping to areas where there isn't a Verlo? What are the shipping costs?

Yes, Verlo Mattress Factory Stores will ship products to you even if there is no Verlo Mattress Factory Stores location in your area. Customers are responsible for shipping costs, which vary by product and destination. Contact the closest Verlo Mattress Factory Stores location to you for details.
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What is the standard delivery time frame for a Verlo mattress?

Due to the personalized nature of every Verlo product, a standard delivery or pick-up time frame will generally range from 3 to 7 days. The details of the delivery will be coordinated with the local Craftsperson at the time of sale.
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